At Reginasaussiehome.com, we respect your privacy and are committed to protecting your personal information. When you visit our website or contact us, we may collect basic information such as your name, email address, and phone number. This information is used only to respond to your inquiries, provide updates, and improve your experience.
We do not sell, trade, or share your personal information with third parties. Your data is kept secure and used only for the purpose it was intended. We may use cookies to enhance your browsing experience, but this does not involve collecting sensitive personal data.
By using our website, you agree to the collection and use of information in accordance with this policy. We reserve the right to update this policy when necessary, and any changes will be reflected on this page.
Refund Policy
At Regina’s Aussie Home, we are committed to transparency and fairness. Due to the nature of placing a puppy on hold, deposits are typically non refundable. This is because the puppy is reserved specifically for you, and other potential families may have been turned away.
However, in situations where we are unable to provide the puppy as agreed, a full refund will be issued. We believe in doing what is right and maintaining trust with every family.
If a health issue arises that is covered under our health guarantee, we will work closely with you to find a fair and reasonable solution. Each situation is handled with care and understanding.
We encourage all families to ask questions and fully understand the process before making a commitment. Our goal is to ensure that every adoption is a positive and rewarding experience for both the puppy and the new owner.